1. Order Processing Time
All orders are processed within [1-3 business days]. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit days for delivery. If there will be a significant delay, we will contact you via email or phone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | [5–7 business days] | $X.XX or Free |
Delivery delays can occasionally occur.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
4. Shipping Address Accuracy
Please ensure all shipping information is correct before finalizing your order. We are not responsible for orders shipped to incorrectly submitted addresses.
5. Lost or Damaged Packages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
